Delivery & Returns
Delivery Policy
At Hemel Butchers, we take pride in our delivery service. We ensure that your orders are carefully packaged and delivered to your doorstep in a timely manner. We use plain, straightforward language to build trust and make sure that our customers stay loyal!
Delivery Prices and Times​​
SPEND
UP TO £15
OVER £15Â
DELIVERY
PRICE
£4.95
FREE
DELIVERY
TIME
24/48 HRS
24 HRS
Return & Refund Policy
Our return and refund policy is designed to provide our customers with peace of mind. If you've changed your mind about your purchase or are dissatisfied with a product, we've got you covered. We believe in a straightforward refund or exchange policy to build trust and reassure our customers that they can shop with confidence at Hemel Butchers.
Chilled/Frozen/Fresh Produce is non returnable unless not as described or damaged. Please ensure you check your delivery on arrival and let your delivery driver know if there are any issues with your items. Your statutory rights are not affected.